Aeroflot's losses due to the cyberattack are estimated at up to $50 million, with a recovery period of about a year

Given the flight delays, loss of customer data, loss of trust and fines, the losses from cyberattacks by Belarusian hackers on Russian Aeroflot is estimated in the range of $10-50 million. This was reported by Alexey Kozlov, a leading analyst of the monitoring department of Spikatel, writes russian Forbes.

According to Kozlov, the damage assessment includes not only the direct costs of restoring the systems, but also losses from stopping sales, destroying customer data, falling trust, fines from regulators, and compensation to passengers.

In addition, if critical systems such as Sabre (ticketing system), Exchange (internal corporate email), and CRM are affected, the scope of the problem can quickly grow.

Kozlov noted that recovery from such an attack usually takes from several weeks to six months, and full stabilization can take up to a year if the infrastructure is destroyed and there are no backups.

Alexander Dmitriev, CEO of the Russian company Neuroinform, also believes that full recovery from such an attack could take about a year, as it is necessary not only to eliminate its consequences but also to neutralize the threat of a recurrence.

Denis Tverskoy, Partner of the Operational Efficiency practice at Strategy Partners, assessed Aeroflot's financial and reputational damage as significant.

"Aeroflot's shares fell by more than 4% during the day, and with the recent problems with flight delays at airports, the airline's reputation has been severely damaged."mr. Tversky emphasized. He estimates the damage from the cyberattack at $20-50 million.

In total, Aeroflot had to cancel or delay 42% of its flights on July 28 due to the cyberattack. About 20,000 people faced problems.

• Aeroflot is Russia's largest aviation group, which includes Aeroflot, Rossiya, and Pobeda airlines. According to Kommersant newspaper, in 2024, the group's airlines carried more than 55 million passengers, and its share of the Russian market was 42.3%.
• on July 6, a number of Russian airports (including those in Moscow, St. Petersburg, Nizhny Novgorod, etc.) stopped or limited work due to "periodic interference in their work from the outside".